Discover how JEMS Belgium helped redesign My.ONE, a portal that simplifies access to childcare, health, and educational resources. Service Designer Barbara Larcin shares insights into the user-centered approach behind the project.
In the dynamic and evolving field of UX design, methodologies and tools are constantly being renewed to deliver increasingly personalized user experiences. Mental models are emerging at the heart of these innovations, establishing themselves as a key concept for understanding and improving the way users interact with products and services.
Optimizing internal organizational processes to develop a local, high-quality digital portal centralizing key information for young parents.
Revamping the software’s user experience by developing a comprehensive app that is easy to maintain and allows for the addition of new features.
Successfully developing a digital solution to enhance the discoverability of diverse media and cultural content, ensuring data sovereignty and strong stakeholder engagement.
Revamping the STIB website with a user-centric design that enables visitors to seamlessly buy tickets and renew their season tickets online.
Guiding Befimmo in its digital transformation to address the evolving needs of building users and maintain Befimmo’s position as a real estate market leader.
Auditing the accessibility of Pluxee’s website and training its team to remediate and maintain this accessibility sustainably.
The importance of user experience (UX) in business is undeniable. According to McKinsey, those who effectively integrate UX see a significant increase in revenues and shareholder returns.But how do you know where to start? A UX maturity questionnaire is a crucial tool for assessing and improving an organization’s UX practices.
Find out how to choose the right user research (UX) method for your project with our detailed guide. Explore generative, evaluative and hybrid methods.