Do you struggle to unlock the full potential of your digital product ?
Could your website, app or digital product offer a better experience to users and drive better results?
Find out with us. Take the UX check test.
1-screen audit
One screen. Tons of insights.
By a UX expert
By someone who gets users
Free of charge
Yep, it's on us 🙂
Create experiences that
your users love
We offer solutions tailored to your business needs.
User experience influences the overall emotions, perceptions, and reactions users have when interacting with your product.
With over 10 years of experience, our team of UX experts has developed an effective method to identify and resolve most usability and accessibility issues, helping you get back on track!
Free of charge
Yep, first meeting is on us 🙂
By a UX expert
By someone who gets users
Without commitment
It’s a chat, not a contract
We accompany you at every stage of your product design
01.
Advise
Quickly assess the usability and accessibility of your product through an audit or gain a deeper understanding of its pain points through user tests.
02.
Create
Translate your users needs into an interface that is pleasant, intuitive, accessible and usable.
03.
Grow
Optimize how people, processes, communications, infrastructure, and tools work together to enhance the quality, sustainability and competitivity of your service.
4 levers to boost your users' engagement
Our team brings a diverse range of skills and expertise to ensure the best user experience for your customers, partners, and employees.
User Research
What do your (future) users want ? How do they behave online? For what elements are they willing to pay more ?
User research analyzes the behaviors and attitudes of your users. Better knowledge of your Personas is essential. It makes it possible to design or improve products and services that are desirable, memorable and effective.
Ergonomic audit | User tests | Analytics | A/B testing | Card sorting | Interviews and observations | Personas and User Journeys | Eye tracking | UX writing | Benchmark | Literature Review
UX/UI design
Does your digital product meet your users expectations and needs ?
The UX/UI design translates user needs into an interface that is pleasant, intuitive and usable. This interface is the most visible and strategic point of contact between your digital product and the user. It is the result of user research and your business objectives.
Flow design | Design studio | Responsive interface design (mobile, tablet, desktop) | Design system | Prototyping | Moodboard
Accessibility
Is your digital product accessible ?
E-accessibility makes your website or app easy to use for citizens and customers with disabilities. What’s more, this is also a legal obligation in certain sectors. But e-accessibility also offers many other benefits: better search engine optimization, a larger audience, superior technical quality…
Accessibility audit | Inclusive user tests | Accessibility roadmap | Accessible remediation | Accessibility trainings | Accessibility awareness talk | Custom workshops
Service Design
Does your organization successfully optimize the interaction between people, processes, and tools ?
Service design enables you to improve the quality of your service or create new offers in the market or in your company. It puts people at the center of attention in order to offer the best experience for your customers, but also for the members of your organization.
User research | Business strategy | Touchpoint analysis | Focus groups | Customer journeys | Design sprint | Facilitation | Design thinking | Competitive analysis | Change management
A rigorous and agile methodology
User centric
We listen to your users and pinpoint their real needs.
Scientific
Our team of experts relies on a rational process and combines a variety of skills.
Cocreative
We believe that collective intelligence leads to successful solutions.
Pragmatic
Our philosophy ? Let’s waste no time, money or energy.
UX top cases
Book a meeting with your UX experts
Have a project in mind ?
Select a date and time to book your free strategic consultation. This is your chance to connect with one of our experts, explore your project in depth, and start turning your vision into reality.
Free of charge
Yep, first meeting is on us 🙂
Without commitment
You sleep on it and let us know !
Meet
We are more than a digital agency. We are an agile spirit. We stay close to the pulse of the market. We learn new skills. We adapt. Constantly.
JEMS Belgium is a unique combination of data & AI experts, user experience specialists, skilled developers, and changer managers. Together, we elevate your digital product and help your business thrive in the digital landscape.